Stoker Mechanical Heating & Air Conditioning
SMS Privacy Policy
Effective Date: 7/12/2025

At Stoker Mechanical Heating & Air Conditioning, we are committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS (text) messages from us.

1. Information We Collect
When you opt in to receive SMS messages from Stoker Mechanical, we may collect the following:

  • Your name

  • Your phone number

  • Scheduling or service information related to your HVAC services

We do not collect unnecessary personal information, and we do not sell, trade, or share your contact information with third parties.

2. How We Use SMS Messaging
We use SMS messages solely to communicate with you about:

  • Appointment scheduling and reminders

  • Technician dispatch updates

  • Service confirmations or rescheduling

  • Billing notifications and payment reminders

  • Occasional important service alerts or satisfaction requests

3. Opting In and Out
By providing your phone number, you consent to receive SMS messages from Stoker Mechanical.
You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly at 785-840-4522.

4. Message Frequency and Costs
Message frequency may vary depending on the services you receive.
Message and data rates may apply based on your mobile provider’s plan.

5. Data Protection
We implement appropriate security measures to protect your personal information.
Your phone number and related data are stored securely and only accessed by authorized personnel for service-related purposes.

6. Third-Party Services
We may use trusted third-party services to send SMS messages.
These services are required to keep your data secure and are prohibited from using your information for any other purpose.

If you have any questions or concerns about this policy, please contact us:

Stoker Mechanical Heating & Air Conditioning
Phone: 785-840-4522
Website: www.StokerMechanical.com